Barrier-free & Families

Photo: Lupi Spuma/ Graz Airport.

For guests with special needs different services are offered at Graz Airport and by airlines.

Please choose:

>> Barrier-free travelling

>> Travelling with children

>> Travelling with pets

 

 

Barrier-free travelling

Service for people with reduced mobility


Please let your travel agency or airline know that you have reduced mobility and need support already, when booking your journey. Thus the staff can come up to your wishes and needs best.

Tip:
The support service is of course free of charge. However, it can only be booked with your travel agency or airline, not with the airport.

In order to ensure smooth running of procedures, airlines have to inform the airport and the handling agent in charge about a booked service not later than 36 hours before departure.

You can check in your wheelchair in advance for free or our staff will take it directly at the aircaft and store it in the plane. You will get it back after landing at your destination.

Information on security control.

Information on parking spaces for disabled People.

The passenger terminal of Graz airport is fully equipped for people with disabilities: All doors are wide enough for wheelchair access; you will find everything at one level. The restroom facilities also cater to the needs of people with disabilities. >> barrier-free airport

Travelling with children

Family friendly airport

At Graz Airport you and your children will have a relaxed time til the start of your journey.

The "KIDDIE - AIR" and the playing corner in the departure area, as well as the playing area outside the terminal are exciting pastimes. From the café-bistro „Kitchen by Fräulein Fröhlich" you will also have an eye on your children at all times. >> more on playgrounds

In the terminal 5 diaper changing rooms are available, plus separate changing tables in the toilets.


Best service on board


You and your family will be in good hands also on the plane. Extra belts for babies are available on all aircrafts. Many airlines off special services for children.

Between 5 and 12 years (usually) your children can fly alone with the "Unaccompanied Minors"-Programme and are cared for by the airline and airport staff. In exceptional cases this service is also available for teenagers from 12 to 18 years.

Please note:
This service is not available with all airlines. You should request or book this service already during the booking procedure. More information can be requested directly at your airline.


Prams travel with you

Of course you can take your pram with you on your journey. Either you check it in in advance free of charge or you give it to our staff directly at the aicraft and will get it back after landing at your destination.

Travelling with pets

When pets go on a journey

Pets and animals up to 8 kilos (weight includes a secure carrier box) may be taken into the cabin area.

Animals over 8 kilos must be transported in the hold; passengers are responsible for providing the appropriate transport carriers. Special rates apply for the transportation of animals.

If you have any more questions, feel free to contact our information desk in the terminal or call +43 (316) 2902 172. You may also contact your airline.

Current situation

Dear Ladies and Gentlemen,

Graz Airport is currently operating on a minimum level, commercial flights are operated only in exceptional cases. In case you have questions related to your flight or travel bookings please contact your airline, tour operator or travel agency directly. More Information you will find in our news section.

The SPAR supermarket in the terminal is still open from Monday to Friday 7:15 a.m. to 7:00 p.m. and on Saturdays 7:15 a.m. to 6:00 p.m. Sunday the market is closed.

We hope that we will be able to welcome you again soon at the airport in the usual way. Stay safe!

Your Graz Airport


24th March 2020