Flight and Luggage Information

Flight information

What you need to know before taking off:
Our Airport Information Centre team will be pleased to answer any questions you may have about flight schedule, service, etc. They are at your service daily from 5:30 am to 11:00 pm. Contact the Information Team at their desk in the departure area or call +43 (316) 2902 172.
All the important information is also available on the airport’s website at www.flughafen-graz.at

Early check-in the evening before your departure – For a relaxed take-off into your holidays:
To save you waiting time at check-in and carrying heavy luggage on the day of departure, Graz Airport offers you the option of checking in between 7:00 and 9:00 pm on the evening before your flight. On the day of your travel you can walk right through the security check into the transit area, and your seat on the plane is already reserved.
All you need for early check-in is your ticket and passport. Not all airlines offer the opportunity for early check-in on the evening before departure. Please check when booking or ask our Information Team.

NOTE!
According to Regulation 2320/2002 of the European Parliament and the Council on Common Rules in the Field of Civil Aviation Security, all luggage checked in at Graz Airport is subject to security checks. This rule came into effect on Jan. 01, 2003.
Since suspicious baggage may be opened in the presence of the passenger, we kindly request that you wait in the passenger terminal for approximately ten minutes after early check-in. If required, you will be called up to assist in the security check.
A comprehensive list of objects that are not allowed in luggage is available at the information desk in the departure hall,  at the security check or www.bmi.gv.at.
We apologise for any inconvenience.

Check-in time:
Due to the security checks, that also cover checked-in luggage, it is recommended to arrive at the check-in desk 30 minutes before take-off for most scheduled flights and two hours before take-off for charter flights. Check-in times vary from airline to airline; please inform yourself when booking your flight or contact our Information Team and allow for waiting time.

BLACKLIST
Click here for the aviation blacklist of airlines banned in the European Union (EU Blacklist) as well as an overview of passenger rights:
EU Aviation Blacklist

Luggage information

Luggage:
On charter flights, an allowance for luggage weighing 15 to 20 kilos is generally included in the ticket price. On scheduled flights, passengers holding economy class tickets are allowed 20 kg, Business Class passengers are entitled to 30 kg. Travelling to or from the USA or Canada, passengers may take 2 pieces of luggage not to exceed 32 kg per bag. Passengers will be charged accordingly for excess baggage.
In general, only one piece of carry-on luggage is allowed on board. Carry-on luggage must not exceed 8 kilos and not be larger than 55 x 40 x 20 cm (w x h x d). After registration at Check-in, baby carriages and strollers may be handed over to the ground crew at the airplane stairs.
Please ensure that all baggage is securely locked and bears the address of the passenger. To make transport of your luggage even easier, luggage trolleys are available at Graz Airport in sufficient quantities. 

Please refer to the following website to see the list of prohibited items:
www.bmi.gv.at

Special luggage:
Bicycles, surfboards, golf bags and diving equipment is considered special luggage and must be declared when booking a plane ticket. Some carriers charge extra for oversized luggage.

Baggage claim:
If your luggage is lost or damaged please contact the Lost & Found desk in the arrival hall.

Pets and animals:
Animals up to 8 kilos (including a secure carrier box) may be taken into the cabin area. Animals over 8 kilos must be transported in the hold; passengers are responsible for providing the appropriate transport carriers. Special rates apply for the transportation of animals.

Hand luggage and personal checks – Prohibited objects:
All people entering the transit area are subjected to a security check. Please note that sharp objects, such as pocket knives, scissors and similar objects are not allowed in the hand luggage. A comprehensive list of all prohibited objects is available at the Information desk in the departure hall or from the security check personnel. Please put such objects in the luggage to be checked in.
Please help to ensure swift checks of hand luggage by having your boarding card at hand, emptying your pockets and taking your coat or jacket off.

Trolleys:
Trolleys are available in the parking areas, in the multi-storey car park and in front of the passenger terminal. Please have € 1.00, € 0.50, 1.00 CH Franc or 25 US Cent (quarter) ready for the trolley. 

Passport check:
No passport checks are required for people travelling within the Schengen countries. Passengers are, however, requested to have their passports or identity cards on hand, since random checks may be carried out.
Passport checks are compulsory when travelling outside the Schengen countries.

If you have any specific questions or need information about travelling regulations, please contact the border police at phone:  +43 (059) 1336 134 .
Information about passports, travelling information and warnings are available at: 
www.help.gv.at
www.bmaa.gv.at